Lead Product Service Engineer - Turbine Controls & Operability

The Lead Product Service Engineer \- Turbine Controls \& Operability provides direct technical support to global GE Vernova Gas Power customers across three primary workstreams. **Job Description** =================== **Key Responsibilities** * Own the technical resolution to multiple complex Controls system issues including Gas turbine and Steam Controls \& Operability with a sense of urgency. * Identify trending issues and provide countermeasures to protect our customers’ fleet, then communicate to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.) * Collaborate with Design Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and/or Customers to provide sound technical resolution in a timely manner * Drive complex RCAs through root cause and corrective action while communicating both internally (field teams, GEV leadership) and externally to end customers * Lead and promote the GE Vernova Way traits, lean principles, and simplification into day\-to\-day activities **Required Qualifications** * Bachelor’s and/or Master's degree in engineering from accredited university * Minimum 5 years of direct experience in controls/operations/engineering/ installation of Gas Turbines/Steam Turbines or relevant functions * Proven experience in a customer\-facing or Engineering role * Strong oral and written communication in English language This role requires around 10\-15% within and outside of the region * **Desired Characteristics** * Proven experience with GE Vernova HA/F Class Gas turbines * Self\-starter and resourceful problem\-solver that can navigate the GE Vernova resource databases and organizations to deliver a solution, with urgency * Not afraid of being uncomfortable with the specific technical problem and willingness to apply engineering problem\-solving methods to resolve the issue, under pressure * Ability to communicate at all levels (field engineers, site engineers, plant managers, GE Vernova leadership, etc.) * Ability to rapidly change directions for multiple concurrent projects based on emergent business priorities * Expertise in ControlST application algorithms modifications, and turbine operational trend data analysis. * Humble, open, collaborative, and continuously learning * Strong oral and written communication in Arabic language **Additional Information** ========================== **Relocation Assistance Provided:** No