Laundry Receptionist (Female)
FTC ARABIA · Doha
Posted Aug 12, 2026Source: indeed
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Job description
**Job Summary:**
We are looking for a friendly, organized, and customer\-focused Laundry Receptionist to handle customer service and administrative duties at the laundry reception. The ideal candidate should be professional, detail\-oriented, and able to manage multiple tasks efficiently.
Key Responsibilities
* Greet and assist customers in a polite and professional manner.
* Receive laundry items from customers and prepare order receipts.
* Check and record garments/items accurately.
* Explain laundry services, prices, and expected collection times to customers.
* Handle customer inquiries, requests, and complaints professionally.
* Maintain accurate records of customer orders and payments.
* Coordinate with laundry staff regarding customer orders and special instructions.
* Contact customers regarding completed orders, delays, or other issues.
* Process cash and card payments and maintain daily payment records.
* Keep the reception area clean, organized, and presentable.
* Ensure all customer items are properly tagged and tracked.
* Perform other duties assigned by the supervisor or management.
Requirements
* Previous experience in a laundry, hotel, customer service, or reception role is preferred.
* Good communication and interpersonal skills.
* Basic computer and data\-entry skills.
* Good English communication skills; additional languages are an advantage.
* Ability to handle cash and maintain accurate records.
* Strong attention to detail and organizational skills.
* Professional appearance and positive attitude.
* Ability to work under pressure and in a busy environment.
Working Conditions
* Full\-time position.
* Flexible to work shifts, weekends, and public holidays when required.
* Must be punctual, reliable, and customer\-service oriented.
Pay: Up to QAR3,000\.00 per month
Application Question(s):
* What's your salary expectation?
Work Location: In person
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