Key Account Manager

Job Purpose The Key Account Manager Business Solutions is responsible for managing strategic enterprise accounts and driving revenue growth by identifying, developing, and closing high-value opportunities within the Business Solutions vertical. The role focuses on building long-term client relationships, understanding business needs, and promoting advanced technology offerings across areas such as Advanced Analytics & AI, Cloud, Cybersecurity, IoT, Command & Control Centers, and Data Center technologies. Key Responsibilities Strategic Account Management • Manage and develop relationships with assigned key accounts across enterprise and government sectors. • Act as the primary point of contact for strategic clients. • Build strong relationships with senior decision-makers including CIOs, CTOs, and IT Directors. • Develop and execute strategic account plans to expand business opportunities. Business Development • Identify and pursue new opportunities within the Business Solutions portfolio. • Develop new clients and expand existing accounts across multiple sectors in Kuwait. • Lead the sales cycle from opportunity identification through proposal development, negotiation, and contract closure. • Build and maintain a strong sales pipeline. Sales & Revenue Growth • Achieve assigned sales targets and revenue objectives. • Contribute to overall revenue growth within the Business Solutions vertical. • Provide regular forecasts and sales performance reports. Client Engagement • Conduct regular meetings and business reviews with key clients. • Understand customer challenges and align technology offerings with their business objectives. • Ensure high levels of customer satisfaction and long-term partnerships. Internal Collaboration • Work closely with pre-sales, technical, and delivery teams to develop competitive proposals. • Coordinate with internal stakeholders to ensure successful project delivery. • Support bid preparation and technical-commercial proposals. Market Awareness • Monitor market trends, emerging technologies, and competitor activities. • Identify new sectors and opportunities for business expansion. • Provide market insights to support strategic decision-making. Key Technologies within the Business Solutions Portfolio • Advanced Analytics & Artificial Intelligence • Cloud Native Applications & Cloud Migration • Cyber Security & Data Protection • Command & Control Centers • IoT & Smart Solutions • Data Center Technologies Qualifications Bachelor s Degree in Business Administration, Information Technology, Engineering, or a related field. Experience Requirements • 5 8 years of proven experience in technology sales or key account management. • Strong understanding of enterprise technology trends and digital transformation initiatives. • Experience working with enterprise or government clients is an advantage. Skills & Competencies • Strong strategic sales and account management capabilities • Excellent negotiation and relationship-building skills • Strong communication and presentation abilities • Ability to work independently and manage complex sales cycles • Commercial awareness and strategic thinking Language Requirements • English: Professional proficiency required • Arabic: Strong advantage