Indoor Sales Coordinator

**Indoor Sales Coordinator** **Job Description** We are looking for a motivated and organized **Indoor Sales Coordinator** to join our team. The successful candidate will be responsible for supporting the sales team, coordinating customer inquiries and quotations, processing sales orders, and ensuring smooth communication between customers, sales, procurement, warehouse, and other internal departments. Key Responsibilities * Handle customer inquiries through phone, email, WhatsApp, and other communication channels. * Prepare and follow up on quotations, sales orders, invoices, and related sales documents. * Coordinate with the sales team to ensure customer requirements are handled accurately and on time. * Follow up with customers regarding quotations, orders, payments, and delivery schedules. * Coordinate with procurement and warehouse teams regarding product availability, pricing, and delivery timelines. * Maintain accurate records of customer information, quotations, orders, and sales activities. * Enter and update sales information in the company’s ERP/SAP system. * Prepare reports and assist the sales team with daily administrative and coordination tasks. * Coordinate product samples, catalogues, specifications, and other documents requested by customers. * Communicate with suppliers when required to obtain product information, pricing, availability, and lead times. * Ensure customer requests and complaints are properly communicated and followed up until resolved. * Support the sales team in achieving sales targets and maintaining good customer relationships. * Perform other sales coordination and administrative duties assigned by management. Requirements * Previous experience in **indoor sales, sales coordination, sales administration, or customer service** is preferred. * Good communication and interpersonal skills. * Strong organizational and follow\-up skills. * Proficiency in **Microsoft Office**, particularly Excel and Word. * Experience with **ERP/SAP systems** is an advantage. * Good command of **English**, both written and spoken. * Arabic language skills are an advantage. * Ability to multitask, prioritize work, and meet deadlines. * Customer\-focused, proactive, and detail\-oriented. * Ability to work effectively as part of a team. Preferred Candidate The ideal candidate is a reliable and detail\-oriented individual who can efficiently coordinate between customers and internal departments while providing excellent customer service and sales support. Work Location: In person