Hostess - InterContinental Riyadh

* Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following: + Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards + Ensure restaurant operating equipment is clean and in working order + Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy + Welcoming guests to the Restaurant, by using the Restaurant name + Inquiring if they have a reservation and noting it in the reservation book if they do + Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book + Being attentive to guest requests * Escort guests to their preferred table or reserved table and seat guests according to restaurant standards * Take telephone bookings and document in the Reservation book according to restaurant standards * Train wait staff and bus staff in hostess standards * Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor * Maintain responsibility of cleanliness of hostess stations * Maintain responsibility of cleanliness of all menus and drink menus * Assist with beverage service * Assist with food service * Maintain detailed knowledge of menu, including daily specials * Ensure tables are cleared quietly and efficiently * Carry food and beverage trays in a safe manner to minimize breakages * Complete dockets accurately and clearly * Maintain current information on all general activities of the hotel ###### **Occupational Health and Safety Responsibilities** * Demonstrate Awareness of OH\&S policies and procedures and ensure all procedures are conducted safely and within OH\&S guidelines * Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures * Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly * Initiate action to correct a hazardous situation and notify supervisors of potential dangers * Log security incidents and accidents in accordance with hotel requirements Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.