Hostess

Every arrival tells a story. As a Hostess at MGallery, you are the first chapter of our guests memorable journey. Your warm smile, elegant presence, and passion for genuine hospitality create meaningful connections and unforgettable dining experiences. From breakfast to intimate dinners and special celebrations, you set the tone for moments that guests will treasure long after they leave. What s in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Access to learning and development programs through Accor Academies Opportunities for career growth within your property and across the global Accor network The chance to make a meaningful impact through our Corporate Social Responsibility initiatives, including Planet 21 What you will be doing: Create memorable first impressions by welcoming guests with warmth, elegance, and genuine care Manage reservations and seating arrangements seamlessly to ensure a personalized and smooth dining experience. Escort guests to their tables and share the unique stories and experiences that make MGallery special. Anticipate guest preferences and handle special requests with grace and attention to detail. Collaborate closely with the restaurant and culinary teams to deliver exceptional service during breakfast, la carte dining, banquets, and bespoke events. Maintain a refined and inviting reception area that reflects the MGallery spirit and brand standards. Handle guest inquiries and feedback professionally, transforming every interaction into a memorable moment Uphold the highest standards of grooming, hygiene, and hospitality excellence Embrace curiosity and continuously develop your skills to create meaningful and personalized experiences for every guest. Clear understanding of HACCP standards and food safety regulations Basic knowledge of food and beverage operations Passion for delivering warm, personalized, and memorable guest experiences Professional, friendly, and well-groomed with a positive attitude Strong communication skills and the ability to build genuine connections with guests and colleagues Excellent attention to detail and organizational skills Team player with the ability to thrive in a fast-paced environment Basic knowledge of food hygiene and safe handling practices Ability to remain on your feet for extended periods and work flexible schedules A passion for luxury hospitality and creating meaningful moments that reflect the MGallery spirit