Job description
Career Land Center is hiring an experienced **Head Waiter** for **an F\&B company in Kuwait** .
We are looking for a polished and service\-focused hospitality professional who can lead the service team, support smooth restaurant operations, and ensure guests receive a warm, professional, and high\-quality dining experience. The Head Waiter will play an important role in supervising waiters, maintaining service standards, and coordinating closely with the restaurant management team.
#### **Key Responsibilities**
* Welcome and assist guests in a professional and courteous manner.
* Lead, guide, and support waiters during daily restaurant operations.
* Ensure food and beverage service is delivered according to company standards.
* Monitor table setup, cleanliness, service flow, and overall restaurant presentation.
* Take and serve food and beverage orders accurately when required.
* Ensure menu knowledge, product knowledge, and upselling standards are followed by the team.
* Handle guest requests, feedback, and minor complaints professionally and promptly.
* Support smooth communication between the service team, kitchen, bar, and management.
* Conduct shift briefings and communicate daily specials, guest preferences, and operational updates.
* Monitor staff grooming, punctuality, performance, and professional conduct.
* Assist with staff training, coaching, and on\-the\-job guidance.
* Support opening and closing procedures, stock control, and daily operational follow\-up.
* Ensure compliance with hygiene, food safety, health, safety, and company procedures.
#### **Requirements**
* Previous experience as a Head Waiter, Senior Waiter, Captain Waiter, Team Leader, or similar F\&B service role.
* Strong experience in restaurants, cafés, hospitality groups, hotels, or high\-volume F\&B operations.
* Good knowledge of food and beverage service standards and sequence of service.
* Strong leadership, communication, and team\-supervision skills.
* Excellent customer\-service and guest\-relations skills.
* Ability to work in a fast\-paced hospitality environment.
* Professional appearance, positive attitude, and strong attention to detail.
* Good problem\-solving skills and ability to handle guest concerns professionally.
* Experience with POS systems is an advantage.
* International hospitality experience is an advantage.
* Willingness to relocate to Kuwait.
#### **Benefits**
* Competitive salary package
* Transportation provided
* Medical insurance
* Paid annual leave
* Airfare/flight benefits according to employment terms
* Employment visa/work permit support
* Relocation support according to employer policy
* Other benefits included in the employment package
* Opportunity to work with a large hospitality group in Kuwait
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