Head Hostess - Kuwait

Career Land Center is hiring an experienced **Head Hostess** for **an F\&B company in Kuwait** . We are looking for a polished, confident, and guest\-focused hospitality professional who can lead the hostess team, manage reservations and table allocation, and ensure every guest receives a warm, professional, and seamless welcome experience. The Head Hostess will support smooth front\-of\-house operations and maintain high standards of guest engagement, presentation, and service flow. #### **Key Responsibilities** * Welcome and greet guests warmly and professionally upon arrival. * Manage guest arrivals, seating, waiting lists, and departures efficiently. * Ensure guests receive excellent service from the moment they enter the restaurant. * Handle guest requests, feedback, and minor concerns professionally and promptly. * Maintain a high standard of hospitality, guest satisfaction, and restaurant image. * Manage daily reservations, bookings, walk\-ins, VIP guests, and special requests. * Maintain accurate reservation records and monitor table availability. * Coordinate table allocation according to reservations, guest preferences, and restaurant capacity. * Manage waiting lists during busy periods and communicate estimated waiting times clearly. * Monitor table turnover and coordinate with the service team to optimize seating. * Lead, guide, and support hostesses during daily operations. * Conduct briefings and communicate important reservations, VIP guests, events, and special requirements. * Train hostess team members on guest service, telephone etiquette, reservation procedures, and restaurant standards. * Monitor hostess grooming, appearance, punctuality, and professional conduct. * Coordinate closely with the Restaurant Manager, Reception Manager, service team, kitchen, and management team to ensure smooth operations. #### **Requirements** * Previous experience as a Head Hostess, Senior Hostess, Hostess Supervisor, or similar front\-of\-house role. * Strong experience in restaurants, cafés, hospitality groups, or F\&B operations. * Experience supporting or leading a hostess team is required. * Good knowledge of reservations, table management, guest flow, and waiting\-list handling. * Excellent customer\-service, communication, and guest\-relations skills. * Confident, presentable, and able to create a strong first impression. * Strong organizational skills and ability to work under pressure. * Professional appearance, positive attitude, and strong attention to detail. * Experience with reservation systems is an advantage. * International hospitality experience is an advantage. * Willingness to relocate to Kuwait. #### **Benefits** * Competitive salary package * Transportation provided * Medical insurance * Paid annual leave * Airfare/flight benefits according to employment terms * Employment visa/work permit support * Relocation support according to employer policy * Other benefits included in the employment package * Opportunity to work with a large hospitality group in Kuwait