Guest Services Officer - Russian Speaker

**Summary** ----------- We are seeking a customer\-focused Guest Services Officer (Russian Speaker) to deliver exceptional guest experiences and provide personalized support to Russian\-speaking guests. The ideal candidate will be passionate about hospitality, possess excellent communication skills, and thrive in a fast\-paced environment. **Qualifications** ------------------ * Fluent in Russian and English (both spoken and written). * Minimum 1–2 years of experience in guest services, hospitality, customer service, or a similar role. * Strong communication, interpersonal, and problem\-solving skills. * Ability to multitask and work effectively in a fast\-paced, multicultural environment. * Proficiency in Microsoft Office; experience with hospitality/PMS systems is an advantage. * Flexible to work shifts, weekends, and public holidays.