Job description
Skills
• Payroll coordination (OT, deductions, incentives)
• Performance KPI tracking (AR, CR, punctuality, productivity)
• Incident and disciplinary case handling
• Accommodation & transportation coordination
• Strong Excel/Google Sheets proficiency
• HRMS and attendance systems knowledge
• UAE labor law compliance
Competencies
• Leadership & Supervision
• Ability to lead HR coordinators and rider captains
• Ability to enforce discipline while maintaining morale
• Problem Solving
• Quick decision-making during operational peaks
• Analytical thinking for workforce optimization
• Operational Excellence
• Process-driven mindset
• High attention to detail
• Strong sense of urgency
Core Duties & KPIs
• HR Department Leadership & Supervision
• Supervise and control all activities of the HR department
• Assign tasks, set priorities, and monitor performance of HR team members
• Ensure HR team compliance with policies, timelines, and quality standards
• Act as the final internal checkpoint before HR matters are escalated to management
• Workforce HR Operations (Riders, Drivers & Staff)
• Oversee end-to-end HR operations for: - Bike riders - Car drivers - White-collar employees
• Ensure proper execution of: - Recruitment and onboarding
• Documentation and employee records - Medical insurance coordination - Leave and workforce status management - Disciplinary actions and investigations
• Ensure no operational disruption due to HR delays
• Compliance, Legal & MOHRE Oversight
• Ensure full compliance with: - UAE Labor Law - MOHRE regulations - WPS governance (oversight only) - Medical insurance requirements
• Lead and manage MOHRE inspections, audits, and investigations
• Must have extensive experience in managing , preferably in logistics, delivery services,
transportation, FMCG, manpower outsourcing, or high-volume workforce environments.
• Energetic and proactive
Position: Group HR Manager
Location: Abu Dhabi
Department: Human Resource
Experience Required: Minimum 3 years of experience in UAE with handling riders (preferred
) or 500 blue collar employees.
Employment Type: Full Time
Salary Range: AED 10k-15k
Age Preference – Under 40
Joining Availability : Immediately
Preferred Industry Experience
• Food Delivery
• Last-Mile Delivery
• Logistics & Transportation
• Courier Services
• E-commerce Operations
• Manpower Outsourcing
Listing aggregated from naukrigulf. Built for the Gulf. No job or interview promises — we make your search faster and your CV stronger.