Front Desk / Guest Service Associate

We're seeking a welcoming Front Desk Associate to manage guest check\-in/out and be the first point of contact for guest needs throughout their stay. **Key Responsibilities** * Handle guest check\-in, check\-out, and reservations * Respond to guest inquiries and requests promptly * Manage billing, payments, and cash handling * Coordinate with housekeeping/other departments for guest needs * Resolve complaints professionally * Maintain accurate guest records **Requirements** * Previous front desk/guest service experience preferred * Strong communication skills in English (additional languages a plus) * Well\-presented, polite, and guest\-focused * Comfortable with hotel PMS systems (an advantage) * Flexible with shift work, including weekends/holidays **What We Offer** * Competitive salary, accommodation \& transport (if applicable), growth opportunities Work Location: In person