Food and Beverage Assistant Manager

**People*** Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers * Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues * Train colleagues to make sure they deliver with compliance and to the standards we expect * Recommend or initiate any HR elated actions where needed * **Guest Experience*** Make sure all food and beverage equipment is in operational condition and regularly cleaned * Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs * Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints \- making sure you maintain a high level of guest satisfaction **Responsible Business*** Manage hotel food and beverage marketing programmes and participate in and maintain system\-wide food and beverage marketing programmes and promotions * Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with Executive Chef * Make sure food and drinks are secure and stored safely \- always keep stock replenished to minimise waste * Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment * Other ad\-hoc duties \- unexpected moments when we have to pull together to get a task done * **Financial*** Help prepare the hotel’s annual budget and the setting of departmental goals * Monitor budget and control expenses with a focus on food, beverage and labour costs * Working with the catering office, identify additional sales opportunities to enhance revenue * Drive promotions that deliver great dining experiences for guests at a good value * Make sure credit and financial transactions are handled in a secure manner * Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.