Floor Manager

Key Requirements: • Excellent communication and interpersonal skills, with the ability to build positive relationships with guests and colleagues. • Strong customer service orientation and a commitment to delivering exceptional guest experiences. • Proven leadership skills with the ability to effectively supervise, motivate, and develop team members. • Ability to work independently and perform effectively in a fast-paced environment. • Proactive approach with strong initiative and the ability to make sound decisions. • Good numeracy skills and attention to detail. • Ability to manage team performance, provide constructive feedback, and implement disciplinary procedures when required. • Strong problem-solving skills with the ability to resolve operational and guest-related issues efficiently. • Excellent organizational and time-management skills, with the ability to prioritize multiple tasks. • Minimum 2–3 years of experience in a similar role within an upscale 5-star luxury hotel, resort, or fine dining establishment. Key Requirements: • Excellent communication and interpersonal skills, with the ability to build positive relationships with guests and colleagues. • Strong customer service orientation and a commitment to delivering exceptional guest experiences. • Proven leadership skills with the ability to effectively supervise, motivate, and develop team members. • Ability to work independently and perform effectively in a fast-paced environment. • Proactive approach with strong initiative and the ability to make sound decisions. • Good numeracy skills and attention to detail. • Ability to manage team performance, provide constructive feedback, and implement disciplinary procedures when required. • Strong problem-solving skills with the ability to resolve operational and guest-related issues efficiently. • Excellent organizational and time-management skills, with the ability to prioritize multiple tasks. • Minimum 2 3 years of experience in a similar role within an upscale 5-star luxury hotel, resort, or fine dining establishment.