Female Salon Receptionist

* Greets customers arriving at Reception and provides them with information regarding all services. * Answers the phones and deals with subsequent enquiries and bookings. * Determines customers’ needs for all services by figuring out their problem areas such as skin and hair issues. * Ensures that guests are handed over to the correct hair/nail expert within the salon or Therapists for skin and body treatments. * Schedules appointments and make follow up calls to customers to remind them of their appointments. * Handles appointment cancellation and shifting duties. * Collects cash in exchange of services rendered and tenders change to customers. * Prints reports of cash collected at the end of the day. * Counts cash at the end of the shift and ensures that cash flow information has been logged into the salon’s register. * Ensures cleanliness in all Reception areas. * Ask guests for feedback on services and provides assistance with problems or complaints. * Any other tasks as assigned by the Business Unit (Salon) Manager. Job Type: Full\-time Application Question(s): * What is your height? * What is your age? * Do you have previous experience in fitness, salon, or spa reception environments? Work Location: In person