F & B Manager

• Ensure personalized and high-quality service for VIP guests • Welcome and assist VIP guests during dining • Coordinate with kitchen and service team for special requests • Ensure privacy, comfort, and quick service • Handle VIP guest feedback and resolve concerns immediately • Maintain high service standards and presentation 1. Experience & Background • Minimum 3–8 years in F&B service, preferably in hotels or luxury restaurants • Experience in VIP or fine dining service is highly preferred • Familiarity with hotel operations and service standards 2. Skills & Competencies • Strong customer service and communication skills • Ability to manage and train staff • Good coordination with kitchen and other departments • Knowledge of food safety, hygiene, and service quality standards • Ability to handle VIP guests and resolve complaints tactfully 3. Personal Attributes • Professional appearance and demeanor • Calm under pressure, organized, and proactive • High attention to detail and guest satisfaction