F&B Captain

We are currently looking for young, dynamic, self motivated Food \& Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as: **Perform all necessary tasks to service food \& beverage according to the standard of performance manual of the hotel** **Acquire in depth knowledge of the food \& beverage menu of the assigned outlet in order to assist and provide advice to guests** **Practice good customer relations and attend to customer complaints and queries satisfactorily** **Ensure the Outlet is set\-up for service and supervise for a smooth operation** **Direct and supervise the service team to ensure that all duties are performed as per standards** **Ensure that all employees have received adequate training to perform their duties** **Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available** **Ensure minimum wastage, breakage and spoilage** **Actively use up selling techniques bye exceeding guest expectations and to increase revenue.** Skills **Education, Qualifications \& Experiences** You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You should be possesing a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in minor leadership and supervisory roles are a definite plus. **Knowledge \& Competencies** The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi\-cultural team and guests alike, while possessing following additional competencies: Work Location: In person