Job description
Assists the Food & Beverage Manager in the day-to-day operation of the hotel as required. Duties also include handling the calendar and administration assistance for the F & B department. Manages communications, draft correspondence and other business memoranda, creates presentations, proofread, edits and formats business documents, schedules meetings and coordinates office functions. Screens telephone calls, confirms appointments, conducts research, scans and prints publications and compiles materials. Arranging and scheduling appointments, organizing paperwork, handling travel arrangements, ordering office supplies and managing information access through the use of telephones, mail and electronic messaging. Keeps the filing system up-to-date including all retail files. Maintains trace file and bring forward daily items to act on appropriate tasks. Supports the flow of work and dissemination of information within the organization. Schedules departmental meetings, takes and distributes minutes, and arranges/attends sub-committee meetings as required. Assists and supports staff events as appropriate, such as leadership meetings, executive retreat, staff receptions, etc. Follows up in the implementation of the policies and procedures of service of food and beverage. Prepares all necessary documents for Departmental reports. Administers personnel action, on leaves, overtime requests, disciplinary actions and commendation. Prepares payroll on a daily basis for departmental staff and prepares the departmental roster under the Director of Rooms supervision. Familiarizes with the job description of all position in F & B service to be able to assist F & B Manager in monitoring and overseeing the staff performance. Communicates openly with the service personnel and keeps them informed of all important information to assist them in their jobs. Delegates normal instructions & meetings and meets visitors who come to the department. Ensures the tidiness & cleanliness in the office. Performs other duties as assigned by F&B Manager.
Minimum education of Bachelor s degree in any discipline Minimum of 1-2 years in secretarial, administrative experience. Exposure in F&B operation or hospitality business is desirable Computer literate and ability to use other office equipment. Have good English communication skills both in written and spoken Well-organized, detail-oriented and possess pleasant personality with excellent communication and interpersonal skills
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