E-Commerce Manager

A **Confectionery \& Chocolate Factory** in **Dubai, UAE** is seeking an experienced **E\-Commerce Manager** to lead and grow its online business across its website, online marketplaces, and quick\-commerce platforms. **Location:** Dubai, United Arab Emirates **Employment Type:** Full\-time Key Responsibilities * Manage and optimize the company's e\-commerce website and digital sales channels. * Drive sales growth across online marketplaces and quick\-commerce platforms, including **Amazon, Talabat, Noon, Deliveroo, Careem,** and similar platforms. * Manage and optimize **Amazon Seller Central, Noon Seller Lab,** and other marketplace management platforms. * Monitor website performance, conversion rates, marketplace analytics, and digital performance to identify growth opportunities. * Manage product listings, pricing, promotions, inventory availability, online merchandising, and marketplace SEO across all digital sales channels. * Plan and execute online campaigns, seasonal promotions, marketplace deals, and new product launches. * Build and maintain relationships with marketplace account managers, negotiate promotional opportunities, and maximize platform performance. * Monitor marketplace **Account Health**, resolve operational issues, and ensure compliance with marketplace policies. * Analyze sales performance, marketplace KPIs, customer insights, and campaign performance to drive revenue growth and profitability. * Collaborate with Marketing, Sales, Supply Chain, Operations, and Customer Service teams to ensure product availability and an outstanding customer experience. * Identify new marketplace, partnership, and digital growth opportunities. Requirements * Bachelor's degree in Business Administration, Marketing, E\-Commerce, or a related field. * Minimum **2 years of experience** in E\-Commerce, with proven experience as an **E\-Commerce Manager** or in a similar role. * **Mandatory:** Hands\-on experience managing online marketplaces and quick\-commerce platforms such as **Amazon, Talabat, Noon, Deliveroo, Careem**, or similar platforms. * Hands\-on experience with **Amazon Seller Central, Noon Seller Lab,** and other marketplace management tools. * Strong knowledge of e\-commerce website management (Shopify, WooCommerce, Magento, or similar platforms). * Experience with **Google Analytics, SEO, digital marketing, paid advertising, marketplace analytics, and PPC campaigns**. * Strong analytical, communication, negotiation, and stakeholder management skills. * **Previous experience in the FMCG, Food, Confectionery, or Chocolate industry is mandatory.** **Interested candidates are invited to send their updated CV to: ** Work Location: In person