Dispatcher

**Job Summary** A Dispatcher will provide day\-to\-day supervision and administration for the dispatch the product to the destination and communicate to the drivers any special instructions for each dispatch, inform of any issues expressed or created by drivers, and ensure that all loads dispatch on time. **……………………………………………………………………………………………………………………………………………………………..** **Main Responsibilities** * Main responsibility is supervising the day to day operations of the dispatch department by efficiently communicating to the drivers in regard with the each and every dispatch. * Responsible for all of the dispatching the load on time, with the appropriate paperwork complete for each load. * Coordinate with the sales department, receives work order containing the product quantity and schedule for dispatch to the customer end. * Coordinate with production department for the immediate availability of the material for dispatch with proper documentation. * Document, compile and connect various reports including on call updates, daily completion sheets, delay work order compliance reports, trouble call reports, work force capacity reporting, etc. with the approval from the manager. * Coordinate with the transport supervisor and ensure for the insurance, passing and registration copies are maintained in the vehicle that is sent for dispatching of the material. * Ensure that the material delivered to the customer end is encompassed with proper tag containing the purchase order number, batch number, and quantity of the material with QC approval. * Responsible for meeting the monthly KPI and come out with the action plan in case of failure and report it to the manager. * Developing customer relationships by performing on time delivery, required quality \& quantity of finished products and ensuring all site and customer objectives are achieved and maintain a record of the same. * Resolving and managing queries and complaints courteously and efficiently. * Compliance with the company’s internal policies, code of conduct, safety and security rules \& regulations and environmental aspects as per the IMS standards. * Perform other related duties and responsibilities as assigned and/or required. Job Types: Full\-time, Contract Application Question(s): * Do you have experience working in the Gulf? Where \& how many years? Work Location: In person