Director Special Events - Event Operations

About the Position Wynn Al Marjan Island is currently seeking a Director of Special Events to join the resort s Event Operations team. The primary duties and responsibilities of this role are Pre-Opening • Draft departmental policies & procedures • Establish processes for the department role responsibilities involving billing, housing, event order management and hotel logistics • Collaborate with Casino, Marketing, F&B, Private Access to develop annual events calendar • Establish process for budget-to-actuals and reporting for ROI post event Department Operations • Oversee the efficient and cost-effective operation of the Special Events department within budget • Develop and maintain departmental policies, procedures, and event planning guides • Collaborate with Marketing on client gifting programs and promotional initiatives • Monitor event spaces for quality and readiness; coordinate maintenance and upgrades as needed • Lead annual planning and budgeting for special events • Ensure compliance with health, safety, and brand standards • Oversee the hospitality program for outside venues as are part of the Customer Development program • Develop ticketing program for events, hospitality suites and sponsorship inclusions • Accept any other duties and responsibilities assigned by the VP of Planning & Strategy Budgeting • Understand each departments event calendar and affiliated budgets for proper planning • Set budgets and proforma reviews for in-house events • Create Sponsorships programs/packages for Resort Events • Budget to Actual summary post event Billing • Establish accounting protocols for process of vendor invoices • Create process though Birch Street and tracking of Purchase Orders, vendor invoices and timely bill payments • Build relationships and establish discounts with reputable brand aligned vendors for event execution • New vendor protocol and setup in system with proper background • Establish internal billing procedures (rates, terms, transfer) Hotel Logistics • Create and maintain group resume templates for cross-departmental communication • Conduct regular meetings with operational teams to review upcoming events and action items • Develop pre-event and post-event review templates to ensure continuous improvement • Implement amenity and gifting programs for VIP guests • Create internal meetings for review of upcoming events Events • Establish preferred vendors relationships for event execution • Post Con recap of events (internal and external) • Establish themes in collaboration with host departments for in-house events • Partner with host departments on event vision and objectives • Concept culturally relevant events • Rally key departments for event support and concepting • Lead event progress meetings • Establish event package pricing for public facing Resort Events • Coordinate with event marketing on brand development for Resort Events • Review social marketing campaigns around Resort Events • Oversite on team management of invited guest lists, seating charts and VIPs People Management & Training • Design onboarding and ongoing training programs for the Special Events team • Provide leadership, coaching, and performance evaluations to team members • Foster a collaborative and inclusive work environment • Make hiring decisions and manage team development • Promote a culture of excellence, creativity, and accountability • Billing & Vendor Management • Establish and maintain accounting protocols for vendor payments • Track financials including outstanding balances, purchase orders, and final invoices • Build relationships with brand-aligned vendors and negotiate favourable terms • Ensure PCI compliance and proper vendor setup procedures About You The ideal candidate for this position will have the following experience and qualifications • Bachelor s degree or equivalent in Hospitality, Event Management, or related field • Minimum 5 years of experience in event planning or special events leadership • Strong experience in themed events • Prior exposure to luxury brands is essential • Experience in a dedicated events role is required • Proven experience in budgeting and financial planning • Proficiency in Microsoft Office • Experience with diagramming preferred, but not required • Strong leadership, communication, and organizational skills • Proven ability to manage complex logistics and deliver high-impact experiences • Self-motivated, detail-oriented, and guest-focused •