Director of Restaurant Bar & Experience

About the job Based at the Mandarin Oriental Al Faisaliah Riyadh within the Food & Beverage Department in Riyadh, the Director of Restaurant Bar & Experience is responsible for all operational and administrative aspects of the Food & Beverage division including Outside Caterings, budgeting, the continuous focus and enhancement of quality standards, training and reviews of colleagues. As Director of Restaurant Bar & Experience, you will be responsible for the following duties: • It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. • MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, and with all rules, regulations and other requirements. • It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Al Faisaliah Riyadh People & Culture Strategic Policy. • It is part of your role and your responsibility to fully support all learning and development activities. • On The Job trainers and trainings. • Group Training Technique trainers and trainings. • Update and maintain a complete Training Matrix for your division and departments. • Update and maintain Job Description and Job Specification Matrix for your division and departments. As Director of Restaurant Bar & Experience , we expect from you: • To supervise the function of all F&B employees, facilities and financial performance to ensure maximum departmental profit and cost efficiency is achieved. • To inspect operational front and back of house areas of the Food and Beverage Division on a daily basis. To control and analyse, on an on-going basis, in order to optimise the following: • • • • Quality levels of products and service • Guest Satisfaction • Quality Measurements (such as LQE, LQA, Forbes Five Star and MOQA) • Merchandising and Marketing • Financial Performance • Food Hygiene and cleanliness • Employee grooming