Deskside Support - L1 ( Arabic Speaker)
Dicetek LLC · Abu Dhabi
Posted Jul 2, 2026Source: naukrigulf
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Original posting on naukrigulf. You apply directly with the employer — we never auto-apply.
Job description
• Provide deskside and remote support for incidents and service requests
• Diagnose and resolve basic hardware, software, and operating system issues
• Log, track, and update tickets in ITSM tools with accurate details
• Ensure adherence to SLAs and resolution timelines
• 1-2 years of relevant experience
• Relevant certification
• Foundational knowledge of desktop/laptop troubleshooting
• Knowledge of Bloomberg application
• Experience with audio-visual devices
• Arabic speaker
• Well-mannered and well-groomed
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