Job description
We are seeking a dedicated and organized **Insurance Coder/Coordinator cum Dental Assistant** to join our dental team. The ideal candidate will be mainly responsible for managing pre\-approval request dealing with Thiqa, Daman, Nas \& Neuron Company, insurance claims and doctors\-coder coordination and should the need arise, once in a while can do back\-up in assisting a dentist. This dual\-role position requires excellent communication, organizational, and multitasking skills.
Key Responsibilities
**Insurance Coordinator Duties:**
* Verify patients' dental insurance eligibility and benefits.
* Process pre\-authorizations, insurance claims, and follow up on outstanding claims.
* Coordinate with insurance providers to resolve claim issues and maximize reimbursements.
* Explain insurance coverage, treatment estimates, and payment options to patients.
* Maintain accurate patient billing and insurance records.
* Will work along with our coder team.
**Dental Assistant Duties:**
* Assist the dentist during examinations and dental procedures.
* Prepare treatment rooms, instruments, and materials.
* Sterilize and maintain dental equipment according to infection control protocols.
* Take dental radiographs (where licensed and permitted).
* Educate patients on oral hygiene and post\-treatment care.
* Ensure patient comfort before, during, and after treatment.
Qualifications
* Previous experience in dental insurance coordination and chairside assisting preferred.
* Knowledge of dental terminology, insurance billing, and claim processing.
* Familiarity with dental practice management software \- DOK32\.
* Strong communication, organizational, and customer service skills.
* Ability to work efficiently in a fast\-paced environment.
Benefits
* Competitive salary
* Paid annual leave
* Health insurance
* Professional development opportunities
* Supportive and collaborative work environment
Pay: AED3,500\.00 \- AED4,500\.00 per month
Application Question(s):
* Do you have experience or knowledge in dental terminology and dental coding/documentation?
Experience:
* insurance coordinator: 2 years (Required)
* Dental assisting: 1 year (Required)
Work Location: In person
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