Debt Collector

Customer Contact and Follow-up • Contact customers regarding overdue balances through phone calls and field visits. • Collect cash and cheque payments from customers. • Follow up on payment commitments/schedule and outstanding balance. • Handle customer queries and resolve payment-related issues. Payment Negotiation and Recovery • Negotiate payment plans and suitable settlement arrangements. • Encourage customers to clear overdue amounts within agreed timelines. • Escalate unresolved overdue accounts to the appropriate team when necessary. Account Resolution • Maintain collection records in excel • Support the timely recovery of outstanding debts. • Coordinate with internal teams to resolve payment discrepancies. • Basic to intermediate proficiency in Microsoft Excel. • Good communication and negotiation skills. • Ability to maintain accurate records and follow up on collections. • Valid UAE Manual driving license is Mandatory