Customer Support Specialist

• Coordinating with the Supervisor and Technicians to perform all the functions of maintenance job orders • Generate the ticket for the maintenance through the software • Respond to incoming email and phone enquiries including emergencies • Cold call to arrange meetings with prospects for new business • Make accurate cost calculations and providing customers with quotations • Managing stocks of supplies, tools and equipment • Keeping a record of maintenance works carried out for reporting • Ensuring the Technicians complies with health and safety regulations at site • Minimum of 1-2 years of experience in coordinator position • Excellent communication and coordination skills in English and Arabic • Bachelor’s or Diploma degree • Proficient in MS Office and Software Applications • Exceptional time-management and organizational skills • Strong leadership and interpersonal skills