Customer Service Representative

**Job Summary:** We are seeking a Customer Service Representative to provide professional support to customers by handling inquiries, resolving concerns, and ensuring a positive service experience. The ideal candidate will be courteous, solution\-oriented, and committed to delivering excellent customer service. **Key Responsibilities:** * Respond to customer inquiries through phone, email, or in\-person communication * Resolve customer issues and complaints in a timely manner * Provide accurate information about products and services * Maintain customer records and update account information * Escalate complex issues to the appropriate department when necessary * Follow company service standards and communication procedures **Qualifications:** * High school diploma or equivalent * Excellent communication and interpersonal skills * Basic computer proficiency * Strong problem\-solving and customer service abilities * Previous customer service experience is preferred