Customer Service Executive

Role & responsibilities: Calling on the data given for customer acquisition Attend marketing enquiries for customer acquisition Follow up on prospective leads for customer acquisition Keep customer records and follow up Providing prompt customer support on phone, WhatsApp, and other applications Proactively reaching out to customers for support, new business, and references Keep data records, prepare reports, and follow the team leader There could be day shift or night shift depending on the requirements We are looking for customer service executives to provide excellent customer service. The job involves outbound calling, handling inbound enquiries, and providing customer service on messaging applications. The role can be purely calling or customer service back-office operations, depending on communication level, prior work experience, and aggression towards work.