Customer Service Executive

* Act as the primary communication point between customers, the Sales Team, Procurement, Production, and Logistics for B2B orders. * Provide customers and the Sales Team with regular and accurate updates on **order status, shipment ETD, and expected arrival (ETA)**. * Maintain a detailed tracker of B2B orders on a **Sales Order (SO) basis** * Monitor and provide an overview of **priority deliveries**, ensuring regular follow\-up with the concerned departments to achieve delivery within the agreed lead time. * Provide customers with **periodic updates on order status**, including production, shipment, and expected delivery timelines. * Manage **end\-to\-end communication with customers** Pay: AED3,500\.00 \- AED4,500\.00 per month Work Location: In person