CUSTOMER SERVICE EXECUTIVE

Provide excellent customer service by explaining our services to clients. Respond to customer inquiries and provide support via phone, email, and chat. Build and maintain strong relationships with customers by providing personalized and efficient service. Resolve customer complaints and issues in a timely and professional manner. Work closely with cross-functional teams to ensure a seamless customer experience. Maintain accurate records of customer interactions and feedback. Continuously improve customer service processes and procedures. • Bachelor degree holder. • Three years experience in customer service or a related field. • Strong problem-solving and critical thinking skills. • Computer literate.