Customer Relationship Executive

Job Details Job Title Customer Relationship Executive Job Country Kuwait Zone Al Asimah Duties & Responsibilities Job Code: PegaY2014-S02 MAJOR RESPONSIBILITIES: Responsible to acquire, retain & expand relationships with customers by identifying customer needs first and then recommending appropriate solutions for the customer to consider & accept Grow sustainable revenues from existing relationships and through targeted acquisition of quality new customers Optimize the potential value and profitability of existing relationships by assisting in the delivery of solutions, products and services appropriate to meet customer need and to improve customer engagement Ensure fairness in all aspects of company strategy, sales processes, customer correspondence, financial promotions, administration and complaint handling Provide weekly/ periodic reports to Regional Corporate Manager as and when required ESSENTIALS/REQUIREMENTS: Graduate/ Post Graduate in Engineering/ IT/ Business Minimum 2 years experience in managing commercial relationship Knowledge of IT Products/ Services & Solutions Excellent verbal and written communication skills (English & Arabic) Effective presentation, implementation and follow-up skills Must have transferable residence Graduate/ Post Graduate in Engineering/ IT/ Business Minimum 2 years experience in managing commercial relationship Knowledge of IT Products/ Services & Solutions Excellent verbal and written communication skills (English & Arabic) Effective presentation, implementation and follow-up skills Must have transferable residence