Community Manager

About the Role We are looking for an energetic and highly engaged Community Manager to build, manage and grow our online communities. The ideal candidate will be responsible for creating meaningful conversations, keeping the community active and engaged, understanding user sentiment, and building a strong relationship between the brand and its audience. You should be highly active on social platforms and online communities, understand internet culture and trends, and know how to turn an audience into an engaged community. Key Responsibilities ● Build and manage the brand’s online communities across relevant platforms. ● Engage with community members through comments, messages, discussions and other interactions. ● Create and coordinate engaging community\-focused content, polls, discussions, contests and campaigns. ● Keep communities active, positive and engaging on a daily basis. ● Monitor conversations and identify trending topics, user feedback and community sentiment. ● Respond to questions and concerns in a timely and professional manner. ● Escalate relevant user issues and feedback to the appropriate internal teams. ● Collect and communicate community insights, feedback and recurring user concerns to the marketing and management teams. ● Help develop strategies to increase community growth, engagement and retention. ● Organize online activities, events and engagement initiatives. ● Work closely with the Social Media and Marketing teams to ensure consistent brand communication. ● Monitor competitor communities and identify new opportunities for engagement. ● Track community KPIs including growth, engagement, active users, participation and sentiment. ● Stay up to date with social media trends, online communities, memes and emerging digital platforms. Requirements ● 2\+ years of experience in Community Management, Social Media Management, Digital Marketing or a related role. ● Excellent written and verbal communication skills. ● Strong understanding of social media and online community platforms. ● Highly active and comfortable communicating with online audiences. ● Strong understanding of internet culture, trends and online user behavior. ● Creative and proactive approach to community engagement. ● Strong problem\-solving and interpersonal skills. ● Ability to handle multiple communities and conversations simultaneously. ● Strong organizational skills and attention to detail. ● Ability to work independently in a fully remote environment. ● Experience with iGaming, online betting, gaming, sports or other online communities is highly preferred. Preferred ● Experience managing communities on Telegram, Discord, Reddit, X, Instagram or similar platforms. ● Experience with online gaming, sports, betting or entertainment communities. ● Experience working with international audiences. ● Familiarity with community analytics and engagement tools. ● Experience creating community campaigns, competitions or engagement initiatives. What We Offer ● Fully remote position. ● Opportunity to work with a growing international iGaming company. ● Dynamic and fast\-paced working environment. ● Opportunity to take ownership of community growth and engagement. ● Competitive compensation based on experience. ● Career growth opportunities within the organization. If you are passionate about online communities, digital culture and creating genuine engagement, we’d love to hear from you. Apply now with your updated CV and a brief overview of the communities or online audiences you have managed. Work Location: Remote