Collections Officer

• Manage accounts receivable by monitoring outstanding debts and ensuring timely collection of payments from clients. • Conduct thorough credit assessments to evaluate the risk of extending credit to potential customers, making informed decisions based on financial data. • Develop and implement effective collection strategies tailored to different client profiles, maximizing recovery rates while maintaining positive relationships. • Communicate directly with clients via phone, email, and in-person meetings to negotiate payment terms and resolve disputes amicably. • Bachelor’s degree in finance, accounting, or a related field is preferred to ensure a strong foundation in financial principles. • Minimum of 5 years’ experience in a collections or credit management role, demonstrating a proven track record in debt recovery. • Certification in credit management or collections, such as the Credit Business Associate (CBA) or Certified Collections Specialist (CCS), is a plus. • Experience in the specific industry of the company enhances understanding of client needs and effective collection tactics.