Clinical Doctor Secretary

##### **Overview** #### **Job Details** Provide professional and friendly assistance to patients at the clinic reception and respond to inquiries through telephone communication. Schedule and coordinate medical appointments, follow up consultations, examinations, and diagnostic procedures according to patient and specialist availability. Maintain doctors and specialists schedules, confirm appointments, and follow up with patients regarding attendance and changes when required. Receive, organize, update, and properly file medical and administrative records while ensuring documents remain secure and accessible. Prepare routine reports, internal notes, forms, and other administrative documents needed for the daily operation of the clinic. Manage incoming and outgoing correspondence related to patient services, medical appointments, and general clinic activities. Provide administrative assistance for meetings by arranging schedules, preparing required documents, and following up on agreed actions. Assist with office purchasing activities, monitor stationery and medical administrative supplies, and support routine logistical requirements. Support billing and payment processes by preparing invoices, receipts, and related documents while monitoring payments received from patients and insurance companies. Maintain petty cash records and process small operational payments in accordance with established company procedures. Maintain accurate patient and administrative information while ensuring confidentiality of sensitive clinic records. #### **Job Experience Requirements** Technical or university education in Administration, Executive Secretarial Studies, Administrative Nursing, Healthcare Administration, or a related field. Minimum 2 years of experience in a similar administrative or reception role, preferably within a clinic, hospital, or healthcare environment. Good knowledge of Microsoft Office applications with strong customer service and computer skills. Clear and professional written and verbal communication skills with the ability to prepare accurate documents and communicate effectively with patients and staff. Strong organizational and time management skills with excellent attention to detail and the ability to manage multiple responsibilities. Professional, responsible, and patient focused approach with the ability to handle sensitive information confidentially. About Company: ZCREATIX is a modern and growth\-oriented organization focused on delivering high\-quality results across multiple industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who want to grow professionally while contributing to impactful projects in a fast\-paced environment. ##### **Job Nature** Full Time ##### **Job Location** Dubai ##### **Job Level** Sr. Position