Center Supervisor

JD – Center Supervisor Job description · Maintaining smooth and efficient operations of a center. · Creating an environment that promotes team work and maintaining discipline · Ensure customer satisfaction by quick processing and addressing grievances. · Gives assistance to staff to maximize productivity and reduction of non\-productive time. · Creation and maintenance of records. · Creating maintaining and sharing the performance reports with Management/staffs. · Ensuring inventory and requirements for smooth operations. · Roistering staff and proper manning of staffs for Cs. · Updates on self and staff on the BLS/Consulate /Embassy updates. · Day end cash closing and reports · Training on CS, product and process. · To be the first level escalation for the customer and employee grievances. Other Requirements · Excellent communication and interpersonal skills · Should be a Graduate in any Discipline. · Working experience in Team Management · Working experience in business development/strategies for improving the business. · Working experience in client relationship management. Language Proficiency – English and Arabic. Job Type: Full\-time Education: Bachelor's (Preferred) Experience: BPO: 2 years (Preferred) Operations management: 5 years (Preferred) Team Management: 5 years (Preferred) Language: English (Preferred) Arabic (Prdrerred) Interested candidates may send their CVs to Pay: KD450\.000 \- KD500\.000 per month Work Location: In person