Captain Waiter

ob Responsibilities • Greet guests warmly and ensure a welcoming atmosphere. • Present menus, explain dishes, and make recommendations based on guest preferences. • Take orders accurately and ensure timely service of food and beverages. • Handle guest complaints or concerns with professionalism and escalate when necessary. • Ensure guest satisfaction throughout the dining experience. • Communicate orders clearly to kitchen and bar staff. • Monitor the progress of orders and ensure timely delivery. • Coordinate with waitstaff to maintain smooth service flow. • Verify food presentation and portioning before serving. • Supervise table setup, cleanliness, and overall dining area readiness. • Ensure cutlery, glassware, and linens are clean and properly arranged. • Maintain hygiene standards in accordance with health and safety regulations. • Lead and motivate junior waitstaff during service hours. • Train new staff on service standards, menu knowledge, and guest interaction. • Delegate tasks efficiently and ensure team cooperation • Promote daily specials, signature dishes, and beverages. • Suggest pairing options to enhance guest experience and increase sales. • Monitor guest preferences for personalized service in future visits. Experience working in Arabic Restaurant