Camp Boss

Position Title: Camp Boss Reported to: Operations Manager Department/Work Location: Operations / Projects Position Requirements: • Strong knowledge of catering and camp food service operations. • Excellent understanding of food safety and hygiene standards (HACCP). • Good leadership and team management skills. • Strong organizational and time management abilities. • Ability to work under pressure in remote camp environments. • Good communication and interpersonal skills. • Cost control, budgeting, and inventory management skills. • Problem-solving and decision-making abilities. • Customer service-oriented mindset. • Diploma or Degree in Hospitality Management, Catering, or related field. • 5–8 years of experience in catering operations, preferably in camp or remote site environments. • Previous supervisory or management experience. • Knowledge of multicultural workforce management. • Basic computer skills (MS Office, reporting systems). • Experience in food safety and hygiene management in remote camp environments. Job Description: • Overall Camp Operations Management • Oversee the day-to-day operations of catering, housekeeping, laundry, and general camp services. • Ensure smooth coordination between all service departments. • Maintain high standards of service delivery across all functions. ________________________________________ • Catering Operations • Supervise meal planning, preparation, and service for all meals. • Ensure food quality, portion control, and presentation meet required standards. • Monitor adherence to approved menus and client requirements. ________________________________________ • Housekeeping & Accommodation Management • Oversee cleaning and maintenance of accommodation, kitchens, dining areas, offices, and common facilities. • Ensure rooms, toilets, and public areas are maintained to high cleanliness standards. • Manage linen supply, bed making, and periodic deep cleaning schedules. ________________________________________ • • Laundry Operations • Supervise laundry services, including washing, drying, ironing, and distribution. • Ensure proper handling of staff uniforms, bed linen, and personal clothing (if applicable). • Maintain hygiene standards within laundry facilities. ________________________________________ • Food Safety, Hygiene & HSE Compliance • Ensure full compliance with food safety standards (HACCP) and hygiene regulations. • Maintain strict sanitation standards across kitchen, dining, and accommodation areas. • Enforce health, safety, and environmental (HSE) policies across all services. ________________________________________ • Inventory & Store Management • Control food and non-food inventory, including cleaning materials and consumables. • Ensure proper storage, stock rotation (FIFO), and accurate stock records. • Minimize wastage and prevent losses. ________________________________________ • Cost Control & Budget Management • Monitor operational costs including food, manpower, and consumables. • Ensure efficient utilization of resources to meet budget targets. • Prepare cost reports and support financial planning. ________________________________________ • Client Coordination & Customer Service • Act as the main contact for all camp service-related matters. • Address client feedback and resolve complaints promptly. • Maintain high levels of client satisfaction and service quality. ________________________________________ • Staff Management & Supervision • Supervise catering, housekeeping, and laundry staff. • Conduct training, performance monitoring, and discipline where required. • Prepare duty rosters, manage leave, and ensure adequate staffing levels. ________________________________________ • Quality Assurance & Inspections • Conduct regular inspections of catering and accommodation facilities. • Ensure compliance with company standards and contractual KPIs. • Implement corrective actions for any deficiencies. ________________________________________ • Administration & Reporting • Maintain records related to catering production, housekeeping logs, and inventory. • Prepare daily, weekly, and monthly operational reports. • Ensure proper documentation for audits and client requirements. ________________________________________ • Equipment & Facility Management • Ensure proper use and maintenance of kitchen and housekeeping equipment. • Coordinate maintenance and report any issues promptly. • Ensure safe and efficient working conditions. ________________________________________ • Audit & Compliance • Implement recommendations from internal and external audits (financial and quality). • Ensure continuous improvement across all service areas. ________________________________________ • Emergency Response & Problem Solving • Handle operational challenges, emergencies, and service disruptions effectively. • Ensure quick resolution with minimal impact on operations. ________________________________________ • Additional Responsibilities • Perform any other duties assigned by management related to camp operations.