Call Center Agent cum MIS Executive
BPO PLUS · Muscat
Posted Jul 28, 2026Source: indeed
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Job description
**Job Vacancy: Call Center Agent cum MIS Executive**
**Location:** Muscat, Oman
**Position:** Call Center Agent cum MIS Executive
Job Responsibilities:
* Handle customer calls and provide professional assistance.
* Record and update customer information accurately.
* Prepare daily, weekly, and monthly MIS reports.
* Maintain call records and prepare performance reports.
* Coordinate with internal teams for customer queries and follow\-ups.
* Ensure accurate data entry and maintain proper documentation.
Requirements:
* **Preferred Candidate:** Malayali Male
* Good communication skills in English; Malayalam is preferred.
* Basic knowledge of MS Excel and MS Office.
* Good typing and data entry skills.
* Strong interpersonal and customer service skills.
* **Must be willing to work night shifts.**
* Previous call center or MIS experience will be an advantage.
* Candidates available to join immediately are preferred.
How to Apply:
**Email:**
**Mobile:** 97930331
Work Location: In person
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