Job description
Your Mission The C&SP Regional Strategic Account Program Lead International plays a critical role in enabling the success of strategic customer accounts by translating account strategies into actionable programs and execution plans. This is a highly strategic, fluid, and dynamic role that requires exceptional business acumen, cross-functional leadership, and operational excellence. The successful candidate will serve as a trusted partner to Strategic Account Executives (SAEs), driving accountability, alignment, and execution across multiple business functions. This individual must thrive in a fast-paced environment where priorities shift quickly and responsibilities can range from partnering with Legal on contract-related matters, to forecasting supply chain requirements, to preparing executive-level customer briefings. Your Role Magic happens when you bring great people together! Strategic Account Execution Partner closely with Strategic Account Executives (SAEs) to convert account strategies into executable plans, programs, and measurable outcomes. Develop, lead, and govern strategic account programs aligned with customer objectives and business priorities. Drive execution across multiple workstreams while ensuring alignment to the overall account strategy. Monitor progress, identify obstacles, and implement corrective actions to maintain momentum and achieve desired outcomes. Cross-Functional Leadership Collaborate effectively with Sales, Legal, Supply Chain, Operations, Finance, Customer Success, and Executive Leadership teams. Build and leverage strong internal networks to navigate complex organizational structures and accelerate decision-making. Influence stakeholders without direct authority while driving accountability for commitments and deliverables. Provide coaching, support, and guidance to cross-functional partners while maintaining high standards of performance and ownership. Risk Management & Problem Solving Anticipate potential risks, identify gaps, and proactively develop mitigation strategies. Navigate ambiguity and complex challenges while maintaining focus on customer and business outcomes. Make informed decisions and recommendations in rapidly changing environments. Customer Engagement & Executive Communication Independently lead customer meetings, executive reviews, workshops, and strategic planning sessions. Facilitate conference calls, virtual engagements, and in-person presentations with confidence and professionalism. Prepare and deliver executive-level customer briefings and internal leadership presentations. Act as a trusted advisor to both internal stakeholders and customer teams. Data-Driven Planning & Communication Utilize data, analytics, and insights to develop compelling business recommendations and executive messaging. Create dashboards, reports, and presentations that clearly communicate program performance, risks, opportunities, and business impact. Support demand planning and forecasting activities to ensure alignment between customer needs and operational capabilities. About You Program Leadership:Proven ability to develop and govern programs aligned with strategic account direction. Customer Facing Experience: Significant experience independently leading customer meetings, executive reviews, workshops, or strategic engagements. Demonstrated comfort facilitating conference calls, delivering in person presentations, and appearing on camera for virtual customer or internal engagements. Data Driven Communication: Skilled at using data and analytics to create clear, compelling messages for internal stakeholders and customer-facing engagements. Digital Proficiency: Strong digital fluency, including dashboards, analytics, and digital collaboration tools. Data Center Knowledge: Foundational understanding of data centers and associated systems/equipment. Strategic Acumen: Strong understanding of business and commercial terms used in strategic account planning. Bring your project expertise to a team that's ready to welcome you apply today! Rewards designed for you Our Total Rewards is our way of saying: We see you and we value you. It s more than just pay and benefits it s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community.
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