Business Support Specialist

Business Support Specialist – IT Recruitment \& Global Talent Acquisition We are seeking a proactive, highly organized, and detail\-oriented Business Support Specialist to support our recruitment and global talent acquisition function, with a particular focus on IT and technical hiring. This role is critical to ensuring the smooth execution of day\-to\-day hiring operations, effective coordination across teams and regions, and timely delivery of recruitment objectives across multiple business units. Key Responsibilities: * Provide day\-to\-day administrative and operational support to the recruitment and talent acquisition team and senior management. * Coordinate end\-to\-end recruitment workflows, including job postings, candidate screening, interview scheduling, and offer processing, with emphasis on IT and technical roles (developers, engineers, system administrators, support specialists, etc.). * Support global talent acquisition efforts by coordinating with hiring managers and stakeholders across different regions and time zones, including sourcing IT talent from international markets. * Assist in screening technical candidates by coordinating with hiring managers to shortlist CVs against role\-specific technical requirements and skill sets. * Liaise with IT department heads and technical hiring managers to understand role requirements, technology stacks, and evaluation criteria for open positions. * Coordinate technical assessments, coding tests, and technical interview rounds with relevant stakeholders and candidates. * Prepare, review, and manage recruitment documentation, including job descriptions, offer letters, candidate reports, and official correspondence. * Maintain and update candidate records, applicant tracking systems (ATS), and recruitment databases, ensuring accuracy, consistency, and data integrity. * Track recruitment budgets and expenses, including agency invoices, job board and IT\-specific platform subscriptions (e.g., LinkedIn Recruiter, GitHub, Stack Overflow), and basic financial reporting related to hiring activities. * Liaise with internal stakeholders, hiring managers, and external vendors (recruitment agencies, IT staffing partners, job boards, background check providers) to ensure seamless coordination and service delivery. * Monitor recruitment timelines and deadlines, proactively following up on action items to ensure timely progression of candidates through the hiring pipeline. * Assist in coordinating recruitment projects and initiatives, including onboarding schedules for IT hires, documentation, and progress tracking. * Identify opportunities to improve recruitment processes and contribute to initiatives that enhance hiring efficiency and candidate experience, particularly for technical roles. Qualifications \& Skills: * Bachelor's degree in Business Administration, Human Resources, Management, Information Technology, or a related field. * 1–2 years of experience in recruitment, talent acquisition, HR, or administrative/business support roles (internship experience may be considered); exposure to IT or technical recruitment is an advantage. * Basic understanding of common IT roles, job titles, and terminology (e.g., front\-end/back\-end development, DevOps, network administration, cybersecurity, cloud platforms) sufficient to support technical hiring coordination. * Familiarity with recruitment processes and applicant tracking systems (ATS); experience with IT\-focused sourcing platforms (LinkedIn Recruiter, GitHub, Stack Overflow, or similar) is a plus. * Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). * Strong organizational and multitasking abilities with exceptional attention to detail. * Excellent written and verbal communication skills, with the ability to engage confidently with candidates, IT stakeholders, and hiring managers at all levels. * Ability to handle confidential candidate and business information with discretion and professionalism. * Strong analytical and problem\-solving skills, with a proactive and solution\-oriented mindset. * Comfortable working with international teams and candidates across different time zones and cultures. Work Location: In person Work Location: In person