Business Application Expert Cross Platform

Job summery We are looking for a Business Applications Expert with expertise in designing, implementing, and optimizing business application solutions across different business areas using Microsoft technologies. The ideal candidate should have a deep understanding of business processes, system architecture, customization, integrations, and Power Platform to drive digital transformation. Key Duties and Responsibilities * Collaborate with business users and stakeholders to gather and analyze requirements. * Translate business needs into functional and technical solutions within different technologies. * Provide recommendations on best practices, process improvements, and automation. * Work closely with cross\-functional teams (IT, finance, and all operations) to align with business goals. * Can lead the implementation and configuration of Business Applications * Customize entities, fields, forms, views, workflows, and business processes within D365\. * Expert knowledge of system upgrades and apply Microsoft patches/releases. * Expert knowledge of Dynamics 365 using Power Platform (Power Apps, Power Automate, Power BI, Dataverse). * Expert knowledge in custom plugins, JavaScript, .NET extensions, and workflows for enhanced functionality. * Expert knowledge Integration knowledge of Dynamics 365 with external systems via REST APIs, Azure Logic Apps, and Dataverse. * Design and led implementation of microservices\-based solutions to extend Dynamics 365 functionality. * Expert knowledge of containerized applications using Docker \& Kubernetes. * Expert knowledge API gateways, load balancers, and service mesh for seamless microservices communication. * Design and lead implementation of serverless solutions (Azure Functions). * Design and manage data models, entities, and relationships within Dynamics 365\. * Expert knowledge of Power BI dashboards and reports for data visualization. * Implement data migration strategies using tools like Data Export Service, SSIS, and Azure Data Factory. * Optimize database performance and ensure data integrity within Dataverse (CDS). * Integrate Dynamics 365 with Azure services, SharePoint, Teams, Outlook, and third\-party applications. * Design and leads Azure OpenAI\-based solutions, including GPT models, embeddings, and AI\- powered applications. * Build and fine\-tune custom AI models using Azure OpenAI APIs for text generation, summarization, and NLP tasks. * Develop AI\-driven chatbots, virtual assistants, and document intelligence solutions using Azure AI services. * Customize and extend Microsoft Copilot for enterprise applications (e.g., Microsoft 365, Power Platform, Dynamics 365\). * Develop and deploy Copilot Studio applications to automate workflows and enhance user experience. * Integrate Copilot AI features into Microsoft Teams, SharePoint, and Outlook to improve collaboration and efficiency. * Optimize AI workloads on Azure Machine Learning (Azure ML) and Azure Cognitive Services. * Ensure secure and scalable AI deployments using Azure Functions, Azure Kubernetes Service (AKS), and Azure DevOps. * Work with Azure OpenAI embeddings for enterprise knowledge search and document automation. * Implement best practices for AI governance, responsible AI, and ethical AI usage. * Ensure data privacy, compliance (GDPR, HIPAA, etc.), and security in AI\-driven applications. * Monitor and maintain AI solutions, ensuring performance, accuracy, and reliability. * Utilize Azure Logic Apps, API Management, and Service Bus for seamless integrations. * Work with DevOps and CI/CD pipelines for deploying updates and managing environments. * Ensure system scalability, high availability, and compliance with security policies. * Troubleshoot and resolve technical issues, system bugs, and performance bottlenecks. * Conduct training sessions and user adoption programs for end\-users. * Develop technical documentation, user guides, and training materials. * Provide ongoing support and post\-implementation maintenance Technical Skills: * 9\+ years of hands\-on experience with Microsoft Dynamics 365 Business and custom Applications * Strong expertise in Power Platform (Power BI, Power Apps, Power Automate, Dataverse/CDS). * Proficiency in C\#, .NET, JavaScript, HTML, and TypeScript for D365 customizations. * Experience with SQL Server, SSRS, and FetchXML for reporting. * Knowledge of REST APIs, OAuth, OData, and Azure Integration Services (Logic Apps, API Management). * Experience with ERP \& CRM workflows, security roles, and business process automation. * Understanding of Azure DevOps, CI/CD, and ALM for managing D365 solutions. * Strong knowledge of business processes in Finance, Supply Chain, Sales, and Customer Service. * Experience in gathering business requirements and translating them into technical solutions. * Ability to work closely with stakeholders and provide functional consulting. * Strong problem\-solving, analytical thinking, and troubleshooting skills. * Excellent communication skills to engage with technical and non\-technical stakeholders Project Management Skills: * Experience in IT project management, including scope definition, budgeting, and risk management. * Ability to coordinate with cross\-functional teams and ensure successful project delivery. * Proficiency in project management tools (Manage Engine Service Desk Plus, Microsoft Project, Trello). * Strong understanding of stakeholder engagement, requirement gathering, and change management. Education \& Experience * Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Technology, or a related field. * 14\+ years of experience in business applications management, IT consulting, or enterprise software solutions. * 5\+ years of experience in project management (IT/software\-related projects). * Experience working in enterprise IT environments supporting large\-scale business applications. * Resource will be reporting to PM and will be responsible to execute any tasks given by PM. Preferred Certifications (Not Mandatory) * Certification on AI technology * Certification on BI technology * Microsoft Business application solution architect * Azure Solution Architect. * Project Management Professional (PMP) Application Question(s): * How many years of experience do you have in business applications management, IT consulting, or enterprise software solutions? * How many years of experience do you have in project management ? Experience: * with Microsoft Dynamics 365 Business and custom Applications: 9 years (Preferred) Work Location: In person