Business Analyst - Banking
Tech IT Support · Muscat
Posted Aug 17, 2026Source: indeed
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Job description
**Role \& Responsibilities** :
To act as the liaison between business stakeholders and IT teams by eliciting, analyzing, documenting, validating, and managing business requirements to deliver technology solutions that meet business objectives.
**Principal Accountabilities**
Understand business processes and identify opportunities for improvement.
Elicit, analyze, document, and validate business requirements.
Facilitate workshops, interviews, and stakeholder meetings.
Prepare business requirements, functional requirements, process flows, and user stories.
Assess solution options, risks, impacts, and dependencies.
Support solution design, testing, UAT, and implementation.
Manage requirement changes and requirement traceability.
Work with business, technology, vendors, and project teams throughout delivery.
Assist with prioritization of change requests and business initiatives.
Prepare business cases, documentation, and reports.
**Key Interactions**
Individual / Entity
Purpose
Business Teams
Requirement gathering, clarification, UAT, and delivery support
IT / Development Team
Solution design, implementation, and issue resolution
Project Manager
Project planning, progress updates, and risk management
Vendors
Solution delivery and technical coordination
Personal Specifications
Criteria
Requirements
**Key Interactions**
Individual / Entity
Purpose
Business Teams
Requirement gathering, clarification, UAT, and delivery support
IT / Development Team
Solution design, implementation, and issue resolution
Project Manager
Project planning, progress updates, and risk management
Vendors
Solution delivery and technical coordination
Personal Specifications
Criteria
Requirements
**Education**
Bachelor's degree in Business Administration, Information Technology, Computer Science, or related discipline.
**Professional Certifications**
CBAP, CCBA, ECBA, PMI\-PBA, Agile/Scrum certifications are an advantage.
**Experience**
3–5\+ years of Business Analysis experience, preferably in banking or financial services.
Technical Knowledge
Business process modelling, requirements management, UAT, SDLC, Agile/Waterfall, MS Office, Visio/Jira/Confluence or equivalent.
**Skills**
Analytical thinking, stakeholder management, facilitation, communication, documentation, problem solving, negotiation, prioritisation.
Personal Attributes
Self\-motivated, detail\-oriented, adaptable, collaborative, proactive, able to work under pressure and manage multiple priorities.
**Language**
Fluent in English; Arabic is an advantage.
Pay: RO400\.000 \- RO500\.000 per month
Work Location: In person
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