Authorisation & Fraud Consultant

Job Title: Authorisation & Fraud Consultant Term: 12 months Location: Riyadh, KSA Division: Credit Cards Reports to: Head of Cards Relevant experience: 10-12 years of experience in fraud Mandatory requirements: Worked in a bank and has good understanding of cards business, authorisation and fraud systems. PURPOSE OF JOB Support the Credit Cards business by optimizing authorization performance, fraud controls, and portfolio health, ensuring a balance between customer experience (approval rates) and risk management (fraud prevention). TASKS Core Responsibilities and Accountabilities • Develop a deep understanding of the bank's credit card portfolio, including customer segments, spend behavior, and lifecycle performance • Drive authorization optimization strategies to improve approval rates across the issuing portfolio while maintaining risk thresholds • Analyze authorization declines (codes, patterns, drivers) and identify opportunities to reduce false declines and enhance customer experience • Collaborate with fraud and risk teams to optimize fraud rules and controls without negatively impacting genuine transaction approvals • Monitor and report on key issuing KPIs: approval rates, decline rates, fraud rates, and portfolio performance metrics • Provide data-driven insights and analytics to support decision-making across cards business, risk, and operations teams • Enhance reporting dashboards (MIS) for issuing portfolio, focusing on authorization performance and fraud trends • Act as the interface between Mastercard and issuer stakeholders (cards business, risk, fraud, operations), ensuring alignment on initiatives and outcomes • Support implementation of authorization and fraud optimization use cases and recommendations within the issuing environment • Establish governance cadence with stakeholders to track performance, outcomes, and ongoing enhancements • Coordinate with Mastercard teams to incorporate best practices and global insights into the issuing portfolio • Ensure effective knowledge transfer and capability building within the bank's cards and fraud teams Knowledge and Experience • 10 12 years of experience in cards issuing, fraud risk, and authorization management • Strong understanding of credit cards issuing business lifecycle (activation, usage, retention, spend growth) • Proven experience managing authorization strategies and fraud controls in issuing environments • Familiarity with fraud and auth platforms • Ability to translate analytics into actionable portfolio-level interventions • Experience working closely with cards business teams (not just acquisition/sales) • Strong stakeholder management across risk, fraud, and cards portfolio teams • Awareness of SAMA regulations around fraud reporting & liability • Experience in local market fraud trends (KSA/GCC) • Understanding of compliance vs business trade-offs Mandatory requirements: Worked in a bank and has good understanding of cards business, authorisation and fraud systems. Knowledge and Experience • 10 12 years of experience in cards issuing, fraud risk, and authorization management • Strong understanding of credit cards issuing business lifecycle (activation, usage, retention, spend growth) • Proven experience managing authorization strategies and fraud controls in issuing environments • Familiarity with fraud and auth platforms • Ability to translate analytics into actionable portfolio-level interventions • Experience working closely with cards business teams (not just acquisition/sales) • Strong stakeholder management across risk, fraud, and cards portfolio teams • Awareness of SAMA regulations around fraud reporting & liability • Experience in local market fraud trends (KSA/GCC) • Understanding of compliance vs business trade-offs