ATM Software Support Specialist

Role Overview Our Client is a well-established consulting firm in Saudi Arabia seeking a technically skilled ATM Software Support Specialist with hands-on experience in ATM software systems. The successful candidate will support, maintain, and optimise ATM software operations within a fast-paced banking technology environment. Key Responsibilities • Provide functional and technical support for ATM software systems and related infrastructure. • Troubleshoot, diagnose, and resolve ATM software issues, transaction failures, and system errors. • Monitor ATM network performance and ensure maximum system availability and uptime. • Support ATM software implementations, upgrades, and patch deployments. • Collaborate with banking and IT teams to identify and resolve operational issues promptly. • Conduct testing and quality assurance checks on ATM software configurations and updates. • Maintain accurate technical documentation, incident logs, and support reports. • Ensure all ATM operations comply with banking security standards and regulatory requirements. Required Experience & Skills • 3 to 5 years of hands-on experience in ATM software support, maintenance, or implementation. • Strong knowledge of ATM transaction processing, switch management, and network operations. • Familiarity with ATM software platforms and banking technology infrastructure. • Experience working within the banking or financial services sector is strongly preferred. • Solid understanding of banking security protocols, PCI-DSS compliance, and ATM regulatory standards. • Strong analytical and problem-solving skills with ability to work independently onsite. • Must be available to work onsite in Riyadh, KSA with valid work authorisation or transferable Iqama. • 3 to 5 years of hands-on experience in ATM software support, maintenance, or implementation. • Strong knowledge of ATM transaction processing, switch management, and network operations. • Familiarity with ATM software platforms and banking technology infrastructure. • Experience working within the banking or financial services sector is strongly preferred. • Solid understanding of banking security protocols, PCI-DSS compliance, and ATM regulatory standards. • Strong analytical and problem-solving skills with ability to work independently onsite. • Must be available to work onsite in Riyadh, KSA with valid work authorisation or transferable Iqama.