Associate, L/C

**Business Specific** a) **Processing:** Initiate processing of LC, LG, Collection \& Bills in the system to generate LC/LG Instrument / Arrival notifications and/or refusal advises to correspondent for discrepant documents and thereby obtain accurate financial data related to LC/LG/Col and documents. b) **Settlement Processing:** Process settlement of collection, bills \& claims following approved policies and procedures and ensuring approval according to credit delegation. c) **Data Entry:** Clear outstanding entries in Nostro accounts and close utilized LG/LCs on the system, so that data is well organized. d) **Customer Relations:** Attend customer queries and respond with required information, ensuring adequate closure for all related queries. e) **Document Management:** Release documents to customer by acknowledgment of receipt and maintain adequate follow\-up with customers on discrepant documents concerning their refusal / acceptance of documents. f) **Others:** Daily report related for follow\-up. **Generic** f) **Operational Compliance:** Adhere to the directives of Line Manager. g) **Corporate Governance:** Follow all relevant operational procedures and instructions so that work is carried out in a controlled and consistent manner. h) **Risk Management:** Conform to risk policies and procedures to minimize the error ratios and customer frauds. i) **AML Compliance:** Comply with AML and other policies. Ensure to stay updated on all existing rules and changes thereto.