Admission Counselor-Female(Algeria and Tunisia Preferred)

**ABOUT US** **Urban Scholar Education Centre** is a rapidly growing educational institution offering high\-quality home tuitions, centre\-based classes, and online learning support. We cater to students from various international curricula including British, American, Canadian, CBSE, and IB. **Key Responsibilities** * Counsel students and parents on suitable academic programs, curricula, and learning solutions. * Understand students' academic needs and recommend appropriate courses or tuition packages. * Handle inbound and outbound calls, WhatsApp inquiries, emails, and walk\-in enquiries. * Follow up with prospective students and convert leads into enrollments. * Maintain accurate records of leads, counseling sessions, and admissions in the CRM or database. * Achieve monthly admission and revenue targets set by the management. * Coordinate with teachers to schedule demo classes and regular classes. * Explain course structures, fees, schedules, and company policies to parents and students. * Build and maintain strong relationships with parents by providing timely updates and support. * Address student and parent concerns professionally and ensure high customer satisfaction. * Collaborate with the marketing team to follow up on leads generated through campaigns. * Prepare daily, weekly, and monthly reports on inquiries, follow\-ups, conversions, and admissions. * Participate in educational events, seminars, exhibitions, and promotional activities to generate new leads. * Stay updated on different curricula (CBSE, British, American, IB, IGCSE, etc.) and the centre's academic offerings. **Key Skills** * Excellent communication and interpersonal skills. * Strong counseling, negotiation, and sales abilities. * Ability to build rapport with students and parents. * Proficiency in MS Office and CRM software. * Strong organizational and time\-management skills. * Target\-oriented with the ability to work under pressure. * Fluency in English is mandatory; Arabic is an added advantage. **Qualifications** * Bachelor's degree in Education, Business Administration, Marketing, Psychology, or a related field. * Minimum 1–2 years of experience in academic counseling, educational sales, admissions, or customer relationship management. * Experience in the education sector is preferred. Work Location: In person