Administrator,Dispatcher

• Efficiently manage incoming calls and radio dispatches, ensuring clear and concise communication with field personnel and clients. • Prioritize and assign incoming service requests based on urgency, location, and technician availability, optimizing response times. • Maintain real-time tracking of all field units, providing accurate location updates and estimated arrival times to customers. • Accurately document all dispatch activities, service requests, and resolutions in the dispatch system for record-keeping and analysis. • High school diploma or equivalent; some college coursework or a degree in a related field is a plus. • Proven experience in dispatching, logistics, or a similar administrative role, ideally 2+ years. • Proficiency in using dispatch software, GPS tracking systems, and standard office applications (MS Office Suite). • Excellent verbal and written communication skills, with the ability to remain calm under pressure.