Account Manager - Alula

Role & Responsibilities We are looking for a highly motivated Account Manager to support the delivery of Facilities Management (FM) services for a prestigious account. The role will focus on ensuring operational excellence, enhancing client satisfaction, and maintaining compliance with contractual obligations. Key Responsibilities • Serve as the primary operational point of contact for the client, ensuring strong working relationships. • Coordinate and monitor day-to-day FM service delivery, ensuring KPIs and SLAs are consistently achieved. • Support the implementation of account strategies and operational plans in alignment with client expectations. • Track, analyze, and report on service performance, including dashboards and operational reports. • Work closely with internal teams and subcontractors to ensure efficient service execution. • Monitor costs and support budget control and financial performance. • Ensure compliance with contract requirements, company policies, and regulatory standards. Qualifications & Experience • Bachelor s degree in Facilities Management, Engineering, Business Administration, or a related field. • 10 years of experience in Facilities Management or account coordination roles, including client-facing responsibilities. • Exposure to large-scale or complex projects/clients is preferred. • IFMA certifications (FMP/CFM) and/or PMP, or equivalent professional certifications, are preferred. Note: you will be required to attach the following: • Resume/CV