Account Director

We are a bold, dynamic creative agency at the intersection of advertising, experiential events, and brand storytelling. We craft unforgettable campaigns, immersive experiences, and captivating content for some of the region s most influential brands and government entities. As an Account Director at our marketing and events agency, you will lead client relationships and oversee the strategic direction of key accounts. You will be responsible for driving and developing business growth, ensuring the delivery of exceptional client service. You will also play a crucial role in the agency s leadership, contributing to overall business strategy, new business development, and financial performance. Principal Responsibilities: Client Leadership: • Act as the primary senior contact for key clients, fostering strong, long-term relationships. • Develop a deep understanding of clients' business objectives and challenges, ensuring that the agency delivers solutions that align with their goals. • Lead the development of strategic plans and campaigns, providing high-level guidance and oversight. Business Development: • Identify and pursue opportunities for account growth, including approaching new clients, turning briefs into real business, upselling and cross-selling agency services. • Lead new business pitches and contribute to the agency s growth by approaching and securing new clients. • Develop and present proposals, ensuring they align with both client needs and agency capabilities. Project and Team Management: • Oversee the execution of projects, ensuring they are delivered on time, within scope, and on budget. • Manage and mentor a team of account managers, providing direction, support, and professional development opportunities. • Ensure effective collaboration across all departments (creative, production, logistics, etc.) to deliver successful outcomes for clients. Financial Management: • Monitor and manage the financial performance of client accounts, ensuring profitability and adherence to budget. • Approve budgets, oversee invoicing, and manage financial negotiations with clients. • Work with the finance team to forecast revenue and track financial performance against targets. Quality Assurance: • Ensure all work delivered meets the agency's high standards of quality, creativity, and effectiveness. • Conduct regular reviews of client satisfaction and project outcomes, implementing improvements where necessary. Agency Leadership: • Contribute to the overall strategic direction and growth of the agency. • Participate in leadership meetings and provide input on business strategy, operations, and culture. • Represent the agency at industry events, conferences, and networking opportunities. Working Conditions: • Flexibility to work outside of standard business hours, including evenings and weekends, as required by client demands. • Travel is required for client meetings, site visits, and event execution. • Bachelor's degree in business, Marketing, Communications, or a related field. An advanced degree (MBA or equivalent) is a plus. • 7-10 years of experience in account management, with at least 3-5 years in a senior or director-level role within a marketing and events agency. • Demonstrated success in managing high-profile clients and leading large-scale events or campaigns. • Strong leadership and team management skills. • Excellent strategic thinking and problem-solving abilities. • Exceptional communication, presentation, and negotiation skills. • Proven financial management experience, with the ability to manage budgets and drive profitability. • High proficiency in event management and CRM software tools.